Blog

Go Vocal’s blog—get insights, advice, and all the latest information on trends to help you foster meaningful engagement.

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Strategic Planning & Budgeting
local plan consultation communication strategy
Sören Fillet
April 25, 2024

Decoding Local Plans: A deep dive into West Oxfordshire and Cotswold Councils’ communication strategy

Engaging the public on the complex topic of local planning poses significant challenges. To explore how a well-crafted communications strategy can help overcome these hurdles, we sat down with Mark Prichard, the Head of Communications for West Oxfordshire, Cotswold, and Forest of Dean Councils (UK) to talk about their recent success.

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Engagement Strategy

Data, diversity, and connection: lessons from New York City’s Public Engagement Unit

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Engagement Strategy

Boost your community engagement with Events

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Engagement Strategy

Best practices for moderation of a community engagement platform

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Engagement 101
Vanja Pantic
February 25, 2023

What is the difference between diversity, equity, and inclusion?

Many local governments struggle to include more residents in their projects and often find that some voices are much louder than others, and many people aren’t heard at all.

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Engagement Strategy
citizen participation helps to rebuild trust within communities
Sören Fillet
February 20, 2023

How participation helps to rebuild trust within communities

In the aftermath of a polarising debate, public servants are expected to put the pieces of the puzzle back together. But how do you bridge this divide and inspire your community to move forward together? The answer could lie in community engagement.

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Engagement Strategy
How much does a community engagement platform cost?
Sören Fillet
February 15, 2023

How much does a community engagement platform cost?

When it comes to community engagement, most governments’ first concerns are the associated costs. Large-scale projects involving thousands of people must be incredibly costly, right? Well… not always. An online community engagement platform can drastically reduce the cost of participation. Let’s dive deeper into the investment and what you get in return.

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Strategic Planning & Budgeting
Natalie Ricklefs
February 15, 2023

How to build trust in your community engagement efforts

Trust is a two-way street. To convince your community that your engagement efforts and digital community engagement platform are trustworthy, they need to feel heard and included. In our experience, it takes time to build trust, but there are several good practices to help you get started.

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Engagement Strategy
Sören Fillet
February 10, 2023

Radical vs incremental change: what is the difference?

In a time where problems with governance can be overwhelming, governments are frantically searching for a solution. There is a constant debate about how exactly a government should go about facilitating change, whether that be with incremental improvement or radical change.

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Strategic Planning & Budgeting
Sören Fillet
February 8, 2023

Community engagement in local planning: examples & tips

Planning involves making decisions about the future of our cities, towns, and countryside. So it goes without saying that involving as many people in your community as possible is crucial. As a council, this means making community engagement in local planning a success. In this article, we list best practices and share examples of effective local planning consultations to get you inspired.

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Engagement Strategy
Sören Fillet
January 25, 2023

4 reasons why digital participation is easier than you think

If you’re reading this post, chances are you’re probably already convinced that citizen participation is a good thing. However, what you might not be so convinced about is that involving community members in decision-making can be done without huge amounts of resources. And yet, it’s true thanks to digital participation!

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GovTech
5 ways online engagement leads to better data-driven decisions
Sören Fillet
January 19, 2023

5 ways online engagement leads to better data-driven decisions

Local governments are tasked with some of the toughest decisions for future-proof policy and program planning. Making those decisions behind closed boardroom doors, in silos, is not the solution. Turning to community members and tapping into real-time community data is a better alternative. A digital community engagement platform will get you more data, speed up data processing, and makes it easier to extract actionable insights.

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Engagement 101
How to be an engaged citizen: 10 ways to get involved
Sören Fillet
January 18, 2023

How to be an engaged citizen: 10 ways to get involved

If you clicked the title of this article, you’re probably looking for a way to leave a mark on your local community. But it’s easy to get sucked into the grind of everyday life.

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Strategic Planning & Budgeting
Natalie Ricklefs
January 17, 2023

How to comply with the latest social housing regulations through an online community engagement platform

Starting on April 1, 2023, the Regulator of Social Housing (RSH) will require that all registered providers of social housing need to collect and publish a range of information on areas such as repairs, safety checks, and complaints to follow a universal set of requirements. Based on their consultation on tenant satisfaction measures (TSM), these new regulations will allow tenants to hold landlords more accountable to provide safe homes and quality service to tenants.

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Engagement 101
Sören Fillet
January 11, 2023

3 things an online survey can and can’t do

From shaping the future city of Lancaster to improving parks and rec in Carlisle, PA, surveys are used across our platforms to gauge a community’s opinions on specific topics. Surveys and polls are easy to set up and provide a low-threshold way for community members to weigh in on policy topics, which explains their popularity as a participation method. Still, they only scratch the surface of what community engagement can really accomplish. Let’s examine a survey tool’s main strengths and limitations.

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Product Updates
Sören Fillet
January 5, 2023

4 ways to use online workshops in your community engagement project

At CitizenLab, we believe that a combination of synchronous and asynchronous participation opportunities make for the most qualitative processes. Before Covid shook the world, these synchronous opportunities were mostly happening offline.

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Vanja Pantic
January 4, 2023

Participatory democracy brings us closer to climate action

At COP26 – the United Nations Climate Change Conference – countries agreed to address coal’s role as the most polluting fossil fuel. But not before the wording was watered down from “phasing-out” to “phasing-down” coal power. Since then, the UN’s António Guterres warned in April that “governments and corporations are…adding fuel to the flames by continuing to invest in climate-choking industries” and yet, just this month – on the heels of this year’s COP27 – the UK approved a new coal mine. One step forward, three steps back? Unfortunately, this is just one example from many governments’ missteps on climate action. If the world’s democracies are failing on the climate crisis, how can we motivate them to step up to the challenge? In our experience, participatory democracy is up for the task.

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Engagement Strategy
How to facilitate digital deliberation
Sören Fillet
January 2, 2023

How to facilitate digital deliberation

The world has received a crash course in digital interaction and tools during the COVID-19 pandemic. With social distancing as a catalyst for digital engagement, Civic Tech started to invest in facilitating digital deliberation; a field that historically had not been its forte.

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Lessons on engaging older residents for UK councils
Sören Fillet
October 3, 2022

Lessons on engaging older residents for UK councils

Combining online and offline participation is often the best engagement option to reach a wide audience. Almere, a city in the Dutch province of Flevoland, decided to create a comprehensive strategy to support its older population.

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Engagement Strategy
Vanja Pantic
September 8, 2022

Why you need a community engagement platform

You know that your residents want to be more involved in local decision-making, but how do you involve them both meaningfully and efficiently? Community engagement can help by facilitating more active collaboration with the residents, businesses, visitors, and other stakeholders in your community.

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Engagement 101
Sören Fillet
September 5, 2022

What is the difference between Old and New Power?

This blog post is inspired by the article “Understanding New Power” by Jeremy Heimans and Henry Timms, which is an extract from their book New Power.

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Environment & Sustainability
Sören Fillet
September 5, 2022

Case Study: all eyes on the climate in Grand Paris Sud

Grand Paris Sud (346,826 inhabitants), an intercommunal structure south of Paris, decided to pull up its sleeves and work towards progress. In the spirit of democracy, they chose to seek the opinions of those who know best: the citizens.

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GovTech
Wietse Van Ransbeeck
August 29, 2019

What’s the Difference Between Civic Tech and GovTech?

This article was published on Apolitical. Find the original article here.

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