Governments are strategically combining multiple tools and techniques to achieve a 10x improvement across operations, service delivery, customer experience, and mission outcomes. In this article, we'll explore what GovTech is, its benefits, how to implement it, and what the future holds for this exciting field.
Born in 1981 in Taiwan, Audrey Tang has made waves as a software programmer and civic hacker-turned-Digital Minister.
This article was published on Apolitical. Find the original article here.
Local governments are tasked with some of the toughest decisions for future-proof policy and program planning. Making those decisions behind closed boardroom doors, in silos, is not the solution. Turning to community members and tapping into real-time community data is a better alternative. A digital community engagement platform will get you more data, speed up data processing, and makes it easier to extract actionable insights.