Guides

Our guides are packed with practical tips and examples to support you on your community engagement journey. Have a specific community engagement project in mind already? We have a guide for that. Not sure where to start, but know it’s time to start planning? Download a few of our guides to get ideas.

Search icon
Go Vocal Arrow right

The beginner’s guide to digital community engagement

This guide will walk you through the basics of digital community engagement and is meant to serve as a resource for beginners and seasoned practitioners alike. After all, setting a solid foundation for your community engagement initiative is key to its success.

Read more
Go Vocal Arrow right

5 trends that are reshaping community engagement

Are you keeping pace with the latest trends in community engagement? To keep you ahead of the curve, we've compiled a special guide spotlighting five essential trends every participation professional needs to know for 2024. This compilation draws on insights from our collaborations with over 500 governments in 2023.

Read more
Go Vocal Arrow right

The beginner’s guide to participatory budgeting

Participatory budgeting has emerged as one of the strongest methods of community engagement for governments looking to make their communities more inclusive and participatory. By organizing a participatory budget, you can tap directly into the collective intelligence of your community and align the allocation of public funds with real-life community needs.

Read more
Go Vocal Arrow right

Leveraging AI in community engagement

In this guide, we'll explore the potential of AI as a way for local governments to amplify the voice of your residents, particularly zooming in on its benefits and use cases for community engagement.

Read more
Go Vocal Arrow right

Putting blended engagement into practice - Part 2

The key to effective community engagement lies in the balance between traditional in-person interactions and the vast potential of digital tools. In this second part, we move from theory to practice, highlighting real-life examples and use cases from engagement practitioners who've successfully implemented blended engagement strategies.

Read more
Go Vocal Arrow right

Putting blended engagement into practice - Part 1

We're witnessing a fundamental shift in public participation patterns. Today, community members want to participate on their terms and on their preferred platforms. This 360° participation trend is rapidly turning blended engagement from an innovative practice to a standard expectation. In the first part of this guide, we'll be exploring what a blended engagement strategy entails theoretically, how to pick the right methods and illustrate it with examples.

Read more
Go Vocal Arrow right

How to create a communications plan for community engagement

Get more people engaged in your city’s projects and on your platform. This guide will teach you the basics of setting up a communications plan for your community engagement efforts.

Read more
Go Vocal Arrow right

Building a Culture of Engagement: a Practical Handbook - Part 2

A dedicated and capable team that works well together and has clarity on everyone’s roles and responsibilities is the driving force behind any successful engagement initiative. In this part of the guide, you will discover various frameworks to embed community engagement into your organisation and worksheets to define your engagement plan and your team's set-up.

Read more
Go Vocal Arrow right

Building a Culture of Engagement: a Practical Handbook - Part 1

The importance of leadership support in driving successful participation efforts and developing a culture of engagement is huge. In this guide, we'll delve deeper into how you can secure their support and how to design a crystal clear engagement strategy.

Read more
Go Vocal Arrow right

ROI of online community engagement

Digital tools dramatically bring down the cost of getting community members to participate, and engagement teams to manage projects. What exactly is the return on investment (ROI) in a digital community engagement platform?

Read more
Go Vocal Arrow right

Ready to learn more?

Chat with a community engagement expert to see how our online engagement platform can take your participation projects to the next level.

Schedule a demo
Go Vocal Arrow right
Decorative graphicDecorative graphic