Unify your resident engagement efforts with a single, centralised platform. Replace fragmented tools and siloed processes to make informing and engaging residents easier while offering a wide range of participation methods. Empower your team to collaborate seamlessly, gather actionable feedback, and confidently make data-driven decisions.
Go Vocal’s engagement platform is designed to meet your unique challenges, offering powerful tools to streamline participation and decision-making processes. With features simplifying every step of the engagement journey, our platform empowers you to:
Create a central hub for all your community engagement projects, from informing to empowering residents, with tools covering the complete participation ladder.
Learn more about our engagement features
Enjoy an unrivalled experience for both public servants and residents, with intuitive tools that simplify engagement.Learn more about how you can configure and manage the platform and projects
Streamline your analysis process with AI, saving time and helping you better understand feedback to inform decision-making and improve engagement strategies.
Learn more about our analysis features
Our platform's Form Sync feature lets you integrate offline responses into your online platform by automatically transcribing ideas and surveys, making hybrid engagement more efficient.
Meet your residents where they are while maintaining a comprehensive view of community input across all channels.
Operational efficiency goes beyond simply saving time, effort, and resources — it’s also about delivering a better experience for residents. Our platform helps you streamline workflows through standardisation and automation, leading to more satisfied staff and engaged communities.
Gone are the days of being buried in spreadsheets and uncertainty about decisions.
Be more confident about decisions and close the feedback loop more efficiently. With just a few clicks, you can send email notifications and effortlessly share in-platform-generated reports with the community, staff, and elected officials.
Our platform adapts to your resident engagement needs. Whether you’re a small department just starting out or a large organisation managing city-wide initiatives, we have a plan that supports your goals and ensures successful community engagement. Begin your journey to better community engagement with Go Vocal.
For occasional use with essential tools to make a project a success
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For organisations that centrally manage multiple engagement projects
Everything in Essential plus
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For organisations with departments decentrally executing projects
Everything in Standard plus
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For organisations aiming to embed engagement within their infrastructure.
Everything in Premium plus
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Explore our case studies to discover tips and best practices from successful initiatives leveraging our digital community engagement platform.
Newham recently evaluated their Community Assemblies initiative, now known as People Powered Places. This article outlines a summary of the report’s key insights and ideas for future improvement. Read on to kindle fresh ideas for invigorating engagement within your own community!
Havant Borough embarked on an ambitious journey to involve residents in creating its Local Plan: “Building a Better Future”. Apart from getting valuable insights from as many people as possible, the team also wanted to set the stage for continuous engagement. By leveraging the CitizenLab platform, Havant was able to set up a more collaborative, inclusive, and efficient process.
Is a public consultation on a topic as sensitive as waste collections a recipe for disaster? It doesn’t have to be. Wokingham Borough Council proves that with well-designed engagement and communication strategies, you don’t need to fear getting overwhelmed by a flood of – potentially negative – reactions. Here’s how their team made a public consultation on a new waste collection strategy a success.
Here’s what clients say about Go Vocal
"By using our online engagement platform for this consultation, we knew we would be able to reach more residents in a more cost-effective way than by doing anything else.”
"The Go Vocal platform has extensive information-sharing capabilities. In addition, the ability for residents to comment on the ideas and start a discussion sparks lively conversations.”
“In addition to increasing the quantity of participants, we were able to improve the quality of our community conversations by answering direct questions and responding to concerns promptly, before misinformation and rumor mills could overtake the dialogue.”
“When you drill down into the functionality you see that CitizenLab is more flexible, visually appealing, and user-friendly... I feel the way CitizenLab’s platform is set up fosters a positive participation environment [and] the fact that the back office is so easy to use has been a massive bonus because it doesn’t scare anyone away, no matter their comfort level with technology.”
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