NHS and healthcare organisations

Towards better health through stronger public engagement

NHS and healthcare organisations use Go Vocal to ensure better service delivery and health outcomes through comprehensive public engagement.

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Go Vocal for NHS and healthcare organisations

From managing limited resources and addressing health inequalities to navigating evolving patient expectations and regulatory requirements, the pressure to deliver high-quality, accessible care has never been greater.

With Go Vocal, you can transform healthcare delivery through improved engagement and communication strategies. With 15+ engagement methods, you have a complete toolbox to engage the public in projects, such as:

Patient experience surveys
Health service redesign
Public health campaigns
Service improvements

How Go Vocal supports you as an engagement professional

Effortless project management and collaboration

A central hub where your team collaborates seamlessly
Different user roles tailored to various levels of responsibilities
User-friendly page and project builders

Reach higher engagement numbers

The most comprehensive set of engagement methods
Supports hybrid engagement with offline data digitisation
Inclusive design ensures accessibility for all users, meeting WCAG 2.2 AA standards

Faster and better insights

24/7 clear insights through advanced dashboards
Built-in AI to organise and analyse community input up to 50% faster
Create and share impactful reports with our easy-to-use report builder

Learn more about our platform

Real Customers, Real Results

Here’s what clients say about Go Vocal

See all case studies

"By using our online engagement platform for this consultation, we knew we would be able to reach more residents in a more cost-effective way than by doing anything else.”

Simon Dale

Interim Director of the Department of Place and Growth, Wokingham

"The Go Vocal platform has extensive information-sharing capabilities. In addition, the ability for residents to comment on the ideas and start a discussion sparks lively conversations.”

London Borough of Newham

Resident Engagement and Participation team

“In addition to increasing the quantity of participants, we were able to improve the quality of our community conversations by answering direct questions and responding to concerns promptly, before misinformation and rumor mills could overtake the dialogue.”

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Chelsey Aprill

Office of Planning & Community Development (WA, USA)

“When you drill down into the functionality you see that CitizenLab is more flexible, visually appealing, and user-friendly... I feel the way CitizenLab’s platform is set up fosters a positive participation environment [and] the fact that the back office is so easy to use has been a massive bonus because it doesn’t scare anyone away, no matter their comfort level with technology.”

Stirling Council (UK)

Digital Services Team

Mixed resources

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Guide

Building a Culture of Engagement: a Practical Handbook - Part 1

The importance of leadership support in driving successful participation efforts and developing a culture of engagement is huge. In this guide, we'll delve deeper into how you can secure their support and how to design a crystal clear engagement strategy.

Blog

Community engagement strategy template

A comprehensive community engagement strategy is key to ensuring the smooth launch of – and satisfying outcomes for – projects. Before initiating a project, it’s best to set clear objectives, define roles and responsibilities, and select the most promising communication channels. Looking for some guidance? Discover CitizenLab’s Online Engagement Canvas and how it can help you design your strategy.

Towards better health through stronger public engagement

How Go Vocal supports you as an engagement professional

Effortless project management and collaboration

Reach higher engagement numbers

Faster and better insights

Case studies

500+ local governments trust Go Vocal with their community engagement projects.

Real Customers, Real Results

Here’s what clients say about Go Vocal

Mixed resources

Start creating better
engagement experiences today

Chat with our team and find out why 500+ governments and organizations fell for Go Vocal.

Towards better health through stronger public engagement

How Go Vocal supports you as an engagement professional

Effortless project management and collaboration

Reach higher engagement numbers

Faster and better insights

Case studies

500+ local governments trust Go Vocal with their community engagement projects.

Real Customers, Real Results

Here’s what clients say about Go Vocal

Mixed resources

Start creating better engagement experiences today

Chat with our team and find out why 500+ governments and organizations fell for Go Vocal.

500+ local governments trust Go Vocal with their community engagement projects.

Start creating better
engagement experiences today