Go Vocal’s blog—get insights, advice, and all the latest information on trends to help you foster meaningful engagement.
Online engagement tools enable you to reach a large number of community members in an instant. But not everyone is so simple to reach. Here, we meet four local governments using low- and no-tech engagement methods like WhatsApp, SMS, in-person visits, and the good old telephone to ensure the underheard voices in their community get a chance to have their say.
Online engagement tools enable you to reach a large number of community members in an instant. But not everyone is so simple to reach. Here, we meet four local governments using low- and no-tech engagement methods like WhatsApp, SMS, in-person visits, and the good old telephone to ensure the underheard voices in their community get a chance to have their say.
Are you tired of seeing only the same faces show up at every town hall meeting? Frustrated by low engagement rates and lacklustre feedback? You're not alone. Many peers struggle to engage their communities and get meaningful input. But it doesn't have to be this way. This blog post will share ten best practices to help you break the cycle of low engagement and boost participation.
Citizens’ assemblies and panels are on the rise, at all levels of government. Between September 2021 and September 2023, the OECD collected 160 new cases of representative deliberative processes. In this article, you’ll get a deeper understanding of deliberative democracy, its principles, and how it contrasts with other forms of democracy.
Are you struggling with low survey response rates? You're not alone. Survey fatigue is a common issue that can hinder your ability to gather accurate and representative data. But there are ways to overcome this challenge and ensure that your community's voice is heard. Read on to discover effective strategies to combat survey fatigue.
Once again we’re off to Vienna – Europe's Capital of Democracy. Vienna has long been a pioneer when it comes to contemporary citizen participation. And the Austrian capital is also repeatedly named among the world’s most liveable cities. In 2024, Vienna once again took first place in the “Global Liveability Index” published by The Economist. Is there a connection between participation and liveability?
We know the youth are our future, but how good are we at including them in the decisions that affect their lives? Well, not that good, studies have shown. This article outlines key strategies and provides practical tips for achieving meaningful youth engagement.
Surveys are used across our platforms to gauge communities' opinions on pressing issues. However, crafting an effective community engagement survey is far from simple. How you structure your questions can make or break your project – it affects the quality of data you collect, the number of responses, and, perhaps most importantly, the level of public engagement you’re able to generate.
Governments are strategically combining multiple tools and techniques to achieve a 10x improvement across operations, service delivery, customer experience, and mission outcomes. In this article, we'll explore what GovTech is, its benefits, how to implement it, and what the future holds for this exciting field.
Participatory democracy is a form of government that has gained significant traction over the past years, making government more responsive and decisions more equitable. This article explores the principles, benefits, and challenges of participatory democracy, comparing it to other forms of democratic governance.
For governments at all levels seeking ways to engage their constituents in decision-making and agenda setting, proposals are a powerful, generative tool that help close the gap between top-down measures and bottom-up movements.
Building a community where residents trust their government requires a strategic and intentional approach to engagement. To ensure your initiatives are successful, it's essential to establish a strong community engagement strategy based on the following six pillars.
Climate change, social equity, affordable housing, and sustainable mobility top the list of priorities for local governments. To address these effectively, there's an urgent need for better planning tools to meaningfully engage residents in the decision-making process. That’s why we’ve recently released a significant upgrade of our platform's interactive Mapping suite, turning it into a powerful toolbox for local governments and planners to harness collective wisdom and foster collaborative problem-solving.
Ensuring equal participation in decision-making processes for all community members is paramount. Digital accessibility stands at the forefront of this inclusive approach. By embracing accessibility, we help you unlock the potential for diverse voices to contribute, fostering a more representative and dynamic democratic process.
Summer, with its promise of warm weather and vacations, naturally draws people outdoors to explore and enjoy their surroundings more than any other season, making residents experience their community spaces in new and different ways compared to the colder, darker months. That's why summer's an ideal moment to tap into the collective intelligence of your community and learn about ideas for improvement if you ask us!
Engaging the public on the complex topic of local planning poses significant challenges. To explore how a well-crafted communications strategy can help overcome these hurdles, we sat down with Mark Prichard, the Head of Communications for West Oxfordshire, Cotswold, and Forest of Dean Councils (UK) to talk about their recent success.
One of our Public Square podcast episodes takes us to the bustling metropolis of New York City, where the Public Engagement Unit (PEU), under the leadership of Adrienne Lever has developed an innovative approach to community engagement. Our conversation with her unveiled key insights and actionable strategies from their work, offering a blueprint for UK councils and organisations aiming to enhance community engagement and public service effectiveness.
In 2023, we launched our updated Events feature and have already seen it help boost engagement: 54% of event attendees had never contributed to their city’s consultation before. And our early results tell us that events are the perfect introduction to the world of participation – they have a strong ability to attract residents who are early in their participation journeys. In fact, 46% of event attendees contribute to other projects!
Harnessing the full power of your community engagement platform requires effective moderation. This ensures vibrant, inclusive dialogue, and boosts trust. Dive into best practices to enhance the quality and productivity of the conversations on your platform.
Whether you’re looking to launch a project, are already running one, or have reached the report-out phase, a strong communications plan will help drive the success of your efforts. In this article, we discuss the five basic principles of a good communications plan for your community engagement efforts.
As one of Go Vocal's co-founders, current Regional Director and previous Head of Government Success and Commercial Director, Aline Muylaert has extensive experience working with local governments to develop and implement successful community engagement initiatives. We sat down for an interview with Aline to discuss the importance of leadership buy-in and ambition in building a culture of engagement.
Traditionally, community engagement has been compartmentalized into offline and online methods, often treated as distinct and separate elements. However, the evolving needs and preferences of the public call for a paradigm shift. It’s time to blend these worlds, for instance by using digital engagement platforms as enhancers of offline community engagement. This integration promises to streamline processes and enrich the quality of participation.
More and more local governments are engaging their communities in decision-making. Whether it’s to increase trust or create more inclusive policies, community engagement has become a central part of local government and we’ve found that digital engagement with CitizenLab leads to 12x more participation on average. To help local governments keep up, engagement teams are being formed in cities all across the country.
So, you’ve engaged your community. You’ve asked residents and stakeholders to share ideas, cast votes, or take part in a survey. You might’ve even asked them to allocate budgets or invited them to an online workshop. And now, your community engagement results are in.
Over the last few years, there’s been a shift from top-down governance to more horizontally organized types of governance. This new political current includes all the stakeholders of public policy projects, such as public organizations, businesses and community members, into the decision-making process.
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From costly expenses to loss of control, several misconceptions about community engagement can hinder local governments from unlocking the full potential of participatory democracy to this day. In this blog post, we’ll explore five of the most-heard myths and why they’re not true.
Citizen initiatives – also known as community proposals – are often seen as a potential antidote to growing political disaffection in many parts of the world. However, not all proposal programs are the same. We have identified four key success factors.
