Blog

Go Vocal’s blog—get insights, advice, and all the latest information on trends to help you foster meaningful engagement.

Strategic Planning & Budgeting
local plan consultation communication strategy
Sören Fillet
April 25, 2024

Decoding Local Plans: A deep dive into West Oxfordshire and Cotswold Councils’ communication strategy

Engaging the public on the complex topic of local planning poses significant challenges. To explore how a well-crafted communications strategy can help overcome these hurdles, we sat down with Mark Prichard, the Head of Communications for West Oxfordshire, Cotswold, and Forest of Dean Councils (UK) to talk about their recent success.

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Strategic Planning & Budgeting
Sören Fillet
February 8, 2023

Community engagement in local planning: examples & tips

Planning involves making decisions about the future of our cities, towns, and countryside. So it goes without saying that involving as many people in your community as possible is crucial. As a council, this means making community engagement in local planning a success. In this article, we list best practices and share examples of effective local planning consultations to get you inspired.

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Strategic Planning & Budgeting
Natalie Ricklefs
January 17, 2023

How to comply with the latest social housing regulations through an online community engagement platform

Starting on April 1, 2023, the Regulator of Social Housing (RSH) will require that all registered providers of social housing need to collect and publish a range of information on areas such as repairs, safety checks, and complaints to follow a universal set of requirements. Based on their consultation on tenant satisfaction measures (TSM), these new regulations will allow tenants to hold landlords more accountable to provide safe homes and quality service to tenants.

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Strategic Planning & Budgeting
Community engagement barriers and challenges
Sören Fillet
July 4, 2023

Community engagement barriers and challenges

Our local governments are becoming increasingly more tech-driven, yet digital participation isn’t always growing at the same speed. So, what are the main barriers to participation and how can digital tools help?

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Strategic Planning & Budgeting
Sören Fillet
April 11, 2023

8 steps towards effective participatory budgeting

Participatory budgeting can be a powerful tool for local councils to educate, engage, and empower communities. As one of the methods ranking highest on the participation ladder, this kind of engagement project transfers considerable decision-making power to residents and stakeholders and thus maximises the many benefits of community engagement. But what does it all entail? And how do you get started?

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Strategic Planning & Budgeting
Vanja Pantic
September 12, 2023

Community engagement to reach beyond your usual audience

We hear it often: you want to reach more of your community, and go beyond the same 10 loudest voices in the room. You want your process to be more inclusive so that everyone has the tools necessary to fully participate. However, some groups are harder to reach than others. So how do you reach beyond your usual audience?

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Strategic Planning & Budgeting
Vanja Pantic
November 6, 2023

Community engagement teams are a competitive advantage

More and more local governments are engaging their communities in decision-making. Whether it’s to increase trust or create more inclusive policies, community engagement has become a central part of local government and we’ve found that digital engagement with CitizenLab leads to 12x more participation on average. To help local governments keep up, engagement teams are being formed in cities all across the country.

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Strategic Planning & Budgeting
Natalie Ricklefs
February 15, 2023

How to build trust in your community engagement efforts

Trust is a two-way street. To convince your community that your engagement efforts and digital community engagement platform are trustworthy, they need to feel heard and included. In our experience, it takes time to build trust, but there are several good practices to help you get started.

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Strategic Planning & Budgeting
How a participatory budget helps you reach a more diverse audience
Sören Fillet
March 16, 2023

How a participatory budget helps you reach a more diverse audience

Participatory budgeting — or, in plain English, involving community members in the allocation of public funds —is a powerful tool for councils to empower their community members and co-create more pleasant, accessible, and equitable places.

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