EN
YOUR NEW FAVORITE COMMUNITY
ENGAGEMENT PLATFORM
Go Vocal maximizes engagement by delivering on an exceptional resident experience while providing your team with the tools to work efficiently and autonomously.
Our complete toolbox makes Go Vocal the only engagement platform you will ever need.
Experience smooth UX while setting up your platform and enhance user management for efficient project handling.
Engage
With Go Vocal, you can mix and match participation methods within one project to create a unique flow that fits your project needs.
Inform
Residents stay updated via email or text
Consult
Residents give quick or detailed feedback - results are private unless shared
Involve
Residents publicly discuss and choose from options
Collaborate
Residents share and discuss their own ideas
Empower
Residents allocate funds to their favorite ideas or propose projects
Manage
Our powerful platform gives you complete control over your setup, access rights, projects, and data to engage with confidence.
Roles and permissions for efficient collaboration
Assign a role and permissions to your team members, aligned with their project responsibilities.
Intuitive project setup
Design and launch projects to your exact specifications in just a few clicks with our easy CMS builder.
Easy input management and follow-up
Manage input with our comprehensive tools, including centralized oversight, status updates, and moderation.
Available in 27 languages
Complemented by automatic translation of content generated by residents.
Build on the success of peers
Set up projects from scratch or use templates based on successful participation projects.
Committed to a great user experience
Our platform is designed to boost participation and is WCAG 2.2 AA accessible.
Decide
Analyze and understand input up to 50% faster with Sensemaking
Rely on AI to swiftly group and summarize input.
Robust engagement tracking
Get a complete view of what users are doing thanks to built-in dashboards.
Save time and enhance the quality of your project reporting
Create and share impactful reports with our easy-to-use Report Builder.
Easily digitize offline captured feedback
Streamline hybrid engagement workflows with easy data digitization
API access
Feed data from Go Vocal into other tools for transparency and collaboration.
Ethical and transparent AI
Our platform provides confidence scores, links to original input, and human correction opportunities for accurate and reliable AI-generated summaries.
Explore our case studies to discover tips and best practices from successful initiatives leveraging our digital community engagement platform.
Faced with the daunting task of allocating $250 million as part of the Rams settlement fund, the City of St. Louis and the Board of Aldermen embarked on an ambitious digital community engagement strategy to involve residents in the fund allocation process from the start.
Localized flooding and poor stormwater drainage can significantly disrupt communities, causing problems from road and property damage to safety issues due to hydroplaning. In a city like Lancaster, stormwater management is particularly important as they run on a combined sewer system, meaning it collects and transports both domestic sewage and rainwater from the City’s storm drains into a single system of pipes – meaning, these pipes have a lot of work to do! As part of their collaboration with the Environmental Protection Agency (EPA) on their larger Green Infrastructure project, the City of Lancaster is seeking to improve their community’s stormwater management quality.
By definition, comprehensive plans are complex, long-range, and broad in scope. The planning and engagement processes for these plans often take over two years to complete. This can make it difficult to establish and maintain meaningful engagement with community members throughout the process. Using CitizenLab’s user-friendly and accessible online engagement platform, the City of Seattle’s Office of Planning and Community Development (OPCD) reached thousands of residents in their planning process over 2022, all while supporting their goal for inclusive and equitable engagement.
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