At the core, we provide an intuitive and user-friendly digital engagement platform. We also know that because of the nuances of engagement projects, you might sometimes benefit from a participation specialist to lean on. That’s where our expertise comes into play. Go Vocal clients benefit from extensive training, advice, and support from a dedicated expert to make the most of their platform and projects.
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When you join our Go Vocal client community, you’re assigned a dedicated Government Success Manager as your main point of contact. They will empower and enable you to use our platform and its features to create and manage your engagement projects confidently. Partnering with Go Vocal also connects you to a global community of participation practitioners through our Community Platform. It is a dedicated space for you to engage with peers, get inspired, ask questions, and stay updated on projects worldwide.
We have developed a thorough onboarding process. Based on your chosen plan, we combine sessions or offer separate ones to go into greater detail, based on your needs.
We start with a kick-off where you get to know your Government Success Manager. Together, you will discuss collaboration and look at the rest of the onboarding process.
In this session, you’re introduced to the main concepts of community engagement, discuss the scope of your platform, define your engagement strategy, and get a comprehensive overview of all the resources and support.
Before this session, you will be invited to set up your platform and prepare for the training sessions by watching tutorials. During the session, we design your first project(s) together.
Before this session, you will be invited to set up your platform and prepare for the training sessions by watching tutorials. During the session, we design your first project(s) together.
Depending on your plan, we meet up a certain number of times to discuss your platform’s performance and finetune your engagement strategy.
North American Government Success Manager
Government Success Manager Belgium
Government Success Manager France
Government Success Director LatAm
Government Success Manager UK
Senior Government Success Manager DACH
Government Success Manager The Netherlands
Government Success Manager The Netherlands
Government Success Manager France
When you join our client community, you will get assigned a dedicated Government Success Manager. Drawing from their experience assisting clients, they will ensure you're comfortable and proficient with our platform and share insights from the engagement projects of other governments and organizations.
Something that we really like about the Go Vocal platform is that now we can put the bill directly on the platform and people can read it and annotate in their own time. They can even do it from their phone. It makes what should be a public process even more convenient.
“We decided to launch our platform with Go Vocal because of the ease of use - not only for our residents, but also for our teams!”
“In addition to increasing the quantity of participants, we were able to improve the quality of our community conversations.”
