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Case studies

500+ local governments and organizations trust Go Vocal's community engagement software for their projects.

Explore our case studies to discover tips and best practices from successful initiatives leveraging our digital community engagement platform.

st louis rams settlement funds community engagement case

St. Louis, MO

Population:

318,172

St. Louis involves 16,000+ residents in the allocation of settlement fund.

Faced with the daunting task of allocating $250 million as part of the Rams settlement fund, the City of St. Louis and the Board of Aldermen embarked on an ambitious digital community engagement strategy to involve residents in the fund allocation process from the start.

Lancaster, PA

Population:

57,000

How Lancaster, PA is improving their stormwater management

Localized flooding and poor stormwater drainage can significantly disrupt communities, causing problems from road and property damage to safety issues due to hydroplaning. In a city like Lancaster, stormwater management is particularly important as they run on a combined sewer system, meaning it collects and transports both domestic sewage and rainwater from the City’s storm drains into a single system of pipes – meaning, these pipes have a lot of work to do! As part of their collaboration with the Environmental Protection Agency (EPA) on their larger Green Infrastructure project, the City of Lancaster is seeking to improve their community’s stormwater management quality.

Putting inclusion at the heart of Seattle's comprehensive plan

Seattle, WA

Population:

750,000

Putting inclusion at the heart of Seattle's comprehensive plan.

By definition, comprehensive plans are complex, long-range, and broad in scope. The planning and engagement processes for these plans often take over two years to complete. This can make it difficult to establish and maintain meaningful engagement with community members throughout the process. Using CitizenLab’s user-friendly and accessible online engagement platform, the City of Seattle’s Office of Planning and Community Development (OPCD) reached thousands of residents in their planning process over 2022, all while supporting their goal for inclusive and equitable engagement.