Go Vocal case studies: Community engagement success stories

500+ local governments and organisations trust Go Vocal with their community engagement. Explore our case studies to discover insights and best practices from successful initiatives leveraging our digital platform. Enhance your participation projects by learning from the experiences of fellow engagement practitioners.

Amstelveen, Netherlands
Population:
90,750

Amstelveen focuses on platform adoption and internal organization and builds a thriving culture of engagement

Amstelveen, a picturesque Dutch municipality neighboring Amsterdam, is a model for building a culture of engagement. The participation team’s focus on promoting engagement internally, clear roles, and successful deployment of their Go Vocal platform through training sessions and a “participation garage” have been instrumental in this process.

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Lancaster, PA
Population:
57,000

How Lancaster, PA is improving their stormwater management

Localized flooding and poor stormwater drainage can significantly disrupt communities, causing problems from road and property damage to safety issues due to hydroplaning. In a city like Lancaster, stormwater management is particularly important as they run on a combined sewer system, meaning it collects and transports both domestic sewage and rainwater from the City’s storm drains into a single system of pipes – meaning, these pipes have a lot of work to do! As part of their collaboration with the Environmental Protection Agency (EPA) on their larger Green Infrastructure project, the City of Lancaster is seeking to improve their community’s stormwater management quality.

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Lancaster, PA
Population:
57,000

How Lancaster (PA) combines offline and online community engagement

How do you cross the digital divide and blend online and offline (traditional) community engagement? What about during a pandemic? The City of Lancaster used online, offline, and blended approaches to ensure their diverse population was well represented in the City’s new engagement initiatives, which ranged from policing to mobility planning.

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