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By definition, comprehensive plans are complex, long-range, and broad in scope. The planning and engagement processes for these plans often take over two years to complete. This can make it difficult to establish and maintain meaningful engagement with community members throughout the process. Using CitizenLab’s user-friendly and accessible online engagement platform, the City of Seattle’s Office of Planning and Community Development (OPCD) reached thousands of residents in their planning process over 2022, all while supporting their goal for inclusive and equitable engagement.
