2024 in numbers
Insights from our client survey
Insights from our resident survey
Vision for 2025
About Go Vocal
EN-UK
EN-UK
In 2024, Go Vocal-powered platforms saw unprecedented growth in community engagement and project activity. Here’s a snapshot of our achievements:
Last year, we saw an impressive 42% increase in the number of projects launched compared to 2023.
In 2024, two key advancements stood out: the growing adoption of our Report Builder and Sensemaking input analysis tool. Governments used Go Vocal’s report-building tools to create detailed, visually appealing reports to communicate project outcomes and community feedback both internally an externally.
Our AI-powered summarisation and categorisation feature is helping a growing number of governments to analyze and summarise large volumes of community input, making it easier to identify key themes, prioritise ideas, and act on feedback.
As part of this growth in engagement, we’ve embraced a pivotal transformation ourselves. What began as a democracy lab has evolved into something much greater. To reflect the role we have today, we’ve rebranded and are now Go Vocal.
We’re empowering communities to engage meaningfully and influence decisions that shape their lives. For governments, we’re a partner who enables meaningful and efficient engagement and helps translate valuable community input into lasting positive impact.
This rebranding was a natural step in our journey and embodies our mission to strengthen democracy by scaling participatory practices. The double meaning of Go Vocal – encouraging communities to make their voices heard and encouraging governments to tap into the power of collective intelligence – perfectly aligns with our mission to foster inclusive, participatory, and responsive decision-making.”
We supported England’s National Health Service, the NHS, in the largest-ever public engagement on the future of the health service, engaging 100,000+ people of all stripes.
Fantastic to be able to have my say. I just hope it is listened to. Thank you.” - S. P.
Unlike most NHS surveys and questionnaires, this one has the feel of not just being a tick-box exercise to draw pie-charts from or to weed out the trouble-makers. I don't usually feel optimistic, but I'm hoping this project comes to something.” - L. N.
The city of St Louis, Missouri, gave 14,000+ locals the decision-making power on how to spend a $250 million settlement fund. In 2024, this engagement progressed from ideation to policymaking, with officials drafting legislation based on 6 spending priorities identified by residents.
Something that was surprising was the really strong support for using the money to fix our aging water infrastructure. We thought maybe they would want to expand public transit, which certainly was one of the ideas, but I think the water mains were a surprise.”
Yusuf Daneshyar, Director of Communications St. Louis (MI)
We’re excited to build on this momentum in 2025 and beyond!
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